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FAQ
Do you offer custom sizes pouches other than what is available on the website?
Of Course! Listed sizes in the Rapid Production, No MOQ’s pages are the most cost and time efficient options, but if you want a custom size, utilize the Custom Pro Pouches Page. We’ll be more than happy to help, just give us a call! Please note that the Custom Pro Pouches will have a slightly longer lead time and carry an MOQ of 2,500 bags.
How do I design a pouch?
Capitalize Adobe Illustrator
How much is the in-house design service?
We charge $80/hour with a minimum charge of 1 hour. Billing will be added to your order upon customer file approval.
Why do I need to upload both the .ai and .pdf files?
Uploading both .pdf and .ai files limits the back and forth and helps us keep our order process streamlined. Often, we receive PDFs that are not layered or vectorized that would not print well with our software. Receiving both .ai and .pdf files helps us ensure your artwork will print correctly, and allows us to make edits to the files if you need changes made.
Is shipping included in the pricing on the pouch order page?
For Rapid Production Pouches, various shipping options are available at checkout, including free ground shipping. For all other orders, shipping will be quoted separately. Options range from standard ground shipping to priority overnight shipping.
